Small Business Phone Systems
Scalable, Reliable & Built for Growth
At ATS Telecoms, we specialise in delivering affordable and flexible phone systems for small businesses across Australia. Whether you’re running a boutique firm or a growing company, we tailor our solutions to meet your unique communication needs — helping you stay connected, professional, and competitive.
Since 1991, we’ve been a trusted telecommunications provider across a wide range of industries. What sets us apart is our 30+ years of technical expertise combined with a genuine commitment to five-star customer service delivered by friendly, highly trained engineers.
From initial consultation to system setup and ongoing support, we provide end-to-end phone solutions for small businesses that want to simplify communication without compromising on quality or reliability.
Choose ATS Telecoms for the best-in-class small business phone system in Australia — and experience the difference of working with a provider that puts your business first.
Phone Systems for Small Businesses – Flexible, Scalable & Reliable
Looking for a phone system that grows with your business? ATS Telecoms offers feature-rich small business phone systems backed by trusted, market-leading brands. Only pay for what you need today — and scale up as your business grows.
✔ Flexible packages
✔ Easy setup
✔ Australia-wide support
Stay connected and in control with ATS Telecoms..
Efficient Phone Phone Systems for Small Companies- Seamless Setup. Expert Support. Guaranteed.
With ATS Telecoms’ White Glove Implementation Service, your business phone system is installed with zero hassle and minimal disruption. We handle everything — from site assessment and setup to hands-on training and ongoing support.
✔ On-site deployment
✔ Personalised training
✔ Full support for the life of your plan
Get premium service every step of the way.
Small Business PBX Telephone Systems
Suitable for various small businesses
Tailored Cloud-Based Business Phone System
Choosing the right phone system to suit your business is key to internal and external communications that cannot be overlooked. We’ll tailor a business phone system for your small business to suit your requirements with the ability to future proofing.
ATS OneAccess
Cloud
From $24.95
Per user/month
Inc. softphone
*Additional handset option available
Bespoke System
Contact us for a custom phone system to suit your specific needs.
Disclaimer: Package pricing does not include internet install to existing cabling to patch panel.
Voicemail
Never miss a call with the ability for callers to leave you a voicemail on your personally recording voicemail boxes for all users
Voicemail to Email
For those on the run, receive your voicemails as an attachment in your email. Great for those on the road.
Hunt Groups
Create calling groups for calls to bounce around or call a group of different users to ensure calls ae always answered.
Twinning
Calls can ring on your individual handset and mobile phone at the same time. Great for mobile staff to stay connected to their office calls without the need of advertising a mobile number
Automated Attendant
Route calls to the appropriate destination by giving your callers the option to press the number of the group they wish to call. This feature is great to direct calls to the right department the first time as well as giving your business a larger look and feel
Company Greetings
Create customizable messages to be played to your callers when calling in to your business or whilst they’re on hold. A great way to announce any promotional content to your callers
Remote Access
Ability to access and change your system settings remotely. Change peoples calling rules or company announcements whilst on the fly
Call Recording
Record and store calls for later retrieval and review
Call Forwarding Rules
Forward calls to alternative destinations either in our out of office hours.
Softphone
Turn your computer/laptop into your phone. By incorporating a USB headset you have all the features and capabilities of a physical hard phone on your desktop device
Mobile APPS
Access your phone features through apps on your ios or android device. Make calls using mobile data or wifi. Your outgoing caller ID will still be shown as your office indial. Great for traveler.
Cloud Customer Portal
Forward calls to alternative destinations either in our out of office hours.
CRM Integration
Create a truly unified experience by integrating your system with your CRM. Click to call straight from your customers record, screen pop on inbound call, automatically log the call against the record and automatically create a new record/case on a new inbound caller. Great way to enhance both your employees and customers experience
Internal Messaging
Search colleagues user status and easily chat and share files with other colleagues. Great way to stay connected and collaborate with your office network
Video Conferencing
Forget the need to buy licensing for Video Conferencing. With ATS Cloud Premium you have the ability to do untimed video conferencing for all users. With no apps or programs to download your guests will seamlessly join via there browser. Share presentations, use virtual whiteboards and have the ability to take polls. All of which can be also accessed via the mobile apps.
Live Chat
Incorporate live chat capabilities in to your website and allow your users to reply via their desktop device. Also reply directly to your company’s facebook messages also.
Disclaimer: Some features may not be available on all packages. Speak to one of our skilled consultants to ensure we recommended the right solution for your specific needs.