Best VoIP Services in Australia
Reliable, Flexible, and Affordable Solutions for Modern Australian Businesses
Bring flexibility, cost-efficiency, and reliability in your business with ATS Telecoms’ advanced VoIP services in Australia. Our solutions guarantee seamless connectivity across multiple devices, at the office or home. With three decades of expertise in telecommunications, we partner with industry-leading brands to deliver world-class business VoIP services for business growth.
Complete Range of Solutions for VoIP Phone in Australia
Get tailored VoIP phones for businesses of all sizes so you get the right tools to enhance productivity, improve collaboration, and reduce costs.
Hosted PBX
A Hosted PBX solution eliminates the need for expensive onsite PBX systems by hosting your communications in the cloud. This cloud-based technology allows businesses to access enterprise-grade features at a fraction of the cost. With Hosted PBX, you enjoy:
1. Advanced call routing
2. Voicemail-to-email functionality
3. IVR menus
4. Custom hold music
5. Call recording, and more
The system is fully managed by ATS Telecoms, which means no maintenance, no physical PBX on-site, and no complex setups. It's a simple, plug-and-play solution that works over your broadband network.
SIP Trunks
Our SIP Trunking service replaces traditional phone lines like PSTN and ISDN with flexible, high-performance IP voice solutions. This advanced technology offers more scalability, cost-efficiency, and versatility, allowing businesses to:
1. Significantly reduce call costs (up to 50%)
2. Integrate with existing VoIP-compatible PBX systems
3. Scale up or down without requiring new physical lines
4. Ensure your phone lines are ready for the nbn™ rollout
Your business will be prepared for the future of telephony, reducing telecom costs without sacrificing functionality.
Business NetPhones
Perfect for businesses with remote teams or flexible working environments, our NetPhones package combines VoIP, Hosted PBX, and IP handsets into one streamlined solution. All you need is a broadband connection to get started. Benefits of Business NetPhones include:
1. No need for traditional phone lines
2. Portable across different locations
3. Fully scalable to accommodate business growth
4. Cost-effective plans with no hidden fees
Business NetPhones provide a complete, plug-and-play office phone solution, ideal for startups or businesses with mobile workforces.
Best VoIP Provider in Australia for Reliability and Security
VoIP services are only as good as the infrastructure supporting them, so ATS Telecoms ensures a 99.9% service uptime. Our partnerships with leading telecommunications brands guarantee you’re always connected, no matter where you are. We leverage the latest technologies to ensure your calls are crystal clear, your data is secure, and your system is always running smoothly.
Additionally, all technical support is handled by our in-house Melbourne-based team, meaning that when you need help, you get direct access to the people who built the system.
No long waits, no complex escalation processes — just quick, efficient support from knowledgeable Australia VoIP provider.
Our VoIP Phone in Australia Offers Features You Can Rely On
Our virtual phone numbers in Australia come packed with enterprise-grade features that are easy to use and perfect for businesses of any size:
Voicemail-to-Email
Receive voicemails directly in your email inbox, ensuring you never miss an important message.
Call Recording
Record calls for training, legal, or compliance purposes.
IVR Menus
Direct customers to the right department with interactive voice response (IVR) systems.
Conference Calls
Easily host multi-party conference calls with high-quality audio.
Time Conditions
Automated call routing based on time schedules, ensuring efficient handling of after-hours calls.
Custom Music on Hold
Add a professional touch to your business with custom music or messages for callers on hold.
Reduce Your Telecom Costs with Our VoIP Phones for Business
Switching to VoIP is beyond improving functionality — it’s about saving money too. By eliminating traditional phone lines, your business can drastically reduce its telecom expenses. We’re among the leading VoIP companies in Australia, our services include:
- No line rentals
- No onsite PBX maintenance costs
- Low-cost call rates
- Free local, national, and mobile calls across Australia
In addition to cost savings, you get the flexibility to work from anywhere, scale as needed and use one unified system for all your offices. This makes it easier to manage communications across multiple locations while keeping expenses under control.
Small Business PBX Telephone Systems
Suitable for various small businesses
Frequently Asked Questions
ATS Telecoms’ VoIP service is fully compatible with the nbn™ network in Australia. Our solutions are optimized to work over your nbn™ connection, ensuring high-quality calls and reliable service, no matter where you are in the country.
You can easily perform a nbn connection check to ensure your internet is ready for VoIP. Our team at ATS Telecoms can assist you in determining if your existing nbn™ connection is suitable for VoIP or if any upgrades are needed for optimal performance.
With ATS Telecoms, scaling your VoIP system is easy. Our flexible packages allow you to add new users and features as needed without the hassle of physical line installations. All adjustments are co-termed to match your current contract.
ATS Telecoms is among the best VoIP companies in Australia. We provide ongoing maintenance and support for your agreement’s entire duration. Our in-house team of experts can assist with technical issues, ensuring your VoIP system runs smoothly.
VoIP requires a stable internet connection to function. In the event of an internet outage, you can set up call forwarding to mobile phones or alternative numbers, ensuring you remain reachable even if your primary connection is down.